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The Graduate Certificate in Health Systems Engineering and Management is available for working professionals who would like to expand their knowledge and further their education in health systems engineering and management without pursuing a full graduate degree in healthcare administration. It is a flexible, 100% online, 12-semester hour program, provided in an accelerated 8-week format.

Courses that meet the academic requirements are eligible to transfer into the Master of Science in Healthcare Administration program should you choose to continue on towards the MSHA degree.

Curriculum

Required Courses

• HPHC 5306 Healthcare Delivery System
• HPHC 5321 Healthcare Operations & Supply Chain Management
• HPHC 5322 Quality, Patient Safety & Risk Management
• HPHC 5324 Health Systems Engineering

Optional Electives for MSHA Graduates

It is preferred that students take courses 5321, 5322, within the Certificate program. If an MSHA student has taken either or both of those courses as electives within the MSHA program, then they may take an optional elective to make up for each of those courses.

• HPHC 5318 Organizational Behavior in Healthcare
• HPHC 5326 Healthcare Decision Sciences and Business Analytics

Four courses are required for this certificate. A maximum of two courses (one of which will be 5306) may be transferred from the MSHA program to the certificate program.

CRHE graduates may enroll in the MSHA program. They may transfer two courses from the Certificate Program into the MSHA program, one of which should be core course 5306.

Course Descriptions

HPHC 5306 Healthcare Delivery System This course provides an introduction to healthcare services, offering students an overview of the U.S. healthcare delivery system and the important components of the system. The course will examine the healthcare delivery system broadly and explore contemporary issues affecting the institutions that provide healthcare and are designed to protect the health of the American public. The course will cover the historical development of the U.S. healthcare system, the changing roles of healthcare providers, major health programs, determinants of health, disparities in health, and healthcare finance. The goal of the course is to provide students with the necessary skills to be effective participants in efforts to improve the U.S. healthcare system.

HPHC 5321 Healthcare Operations & Supply Chain Management This course examines operational issues in healthcare management. Healthcare operations topics include systems analysis, forecasting, facility location and design models, decision analysis techniques, inventory control, CQI and statistical quality control. The course also integrates key components of supply chain management, including strategic sourcing and purchasing, acquisition, logistics, inventory management, and point of use applications, providing understanding, knowledge and evaluation models to operate and manage an organization’s enterprise resource planning and management system.

HPHC 5322 Quality, Patient Safety, & Risk Management This course introduces the concepts of health care risk and quality management and how these domains go hand in hand with patient safety. Class work addresses the major elements of a risk management program including claims management, risk financing, risk reduction, and emergency preparedness. A β€œsystems” approach to health care quality is provided including performance improvement methodologies, tools, and strategic initiatives to address continuous quality improvement. Appropriate standards, laws, and regulatory requirements are covered with special emphasis on compliance with Joint Commission accreditation.

HPHC 5324 Health Systems Engineering This course examines healthcare operations from a systems perspective. Systems modeling and system design concepts will be considered in the design and operation of healthcare systems. Key healthcare systems that focus on patient flow, patient safety, capacity planning, inventory management and supply chain management, and staffing are considered. In designing and operating healthcare facilities it is also important to consider how different parts of the system interact with one another and to consider how changes made to one part of a system can have unintended consequences on other parts of the system. This course also considers key aspects of change management and challenges of implementing process improvement.